Sorry about that,
Here are a few pointers to help avoid contamination in the future:
- If you are using spores to inoculate your grain they are not a sterile product, they often germinate fine but can also be the source of the contamination issues.
- Leaving grain in the original packaging can cause condensation to form on the filter patch, this allows contamination to grow on the filter and bridge into the bag.
- Check the bag for damages before inoculation, sometimes the bag gets damaged in transit.
Ping us a message on the support centre and we will get a replacement out to you asap.